FacilityForce Custom Solutions

What are FacilityForce Custom Solutions?

Custom integrations and automated processes are not uncommon when working with customers to find efficiencies that bring about the best user experience, product adoption, and on-going success for their organizations and systems. Identifying the right business automation will deliver the best ROI for the whole system while minimize the need for manual tasks or corrections.

From batch updates to real-time interfaces, determining the frequency and sequence of data transfer between systems determines how effective and complete the information your organization has access to at any given moment to make informed decisions. At FacilityForce we understand how ERPs and other critical systems work and are prepared to work with your team to model and create the custom integrations that will serve your organization and minimize friction with adopting a large system.

Custom reports and dashboards are an essential need to get the complete view of your data that is required for accountability and to make key decisions. Our seasoned team at FacilityForce can identify with your team, the data elements and the best reporting options that will work for all your personnel and decision makers whether they are in the field or in the boardroom.

Legacy
Data Migration

Custom
Interfaces

Business Process
Automation

Real-Time
Integrations

Custom Reporting
& Analytics

Purpose-Built
APIs

Focused on Achieving Your Goals

Success-Focused Process

Our Custom Solutions are a key element in our process approach to delivering professional services with customer success at the center of it all. Our various teams (including sales, service, technical services, custom development, customer care and account services) all work with your customer success manager who serves as a consistent contact and advocate for your success throughout the process.

Invested in Your Success

We believe that our success as a software company depends entirely on your success with our software solutions. As such, we have a vested interest in helping you achieve your strategic and business goals. Our professional services can help ensure long-term success for both of us, by ensuring a solution fit to your business needs, driving user acceptance and adoption, and keeping it all running smoothly with technical and support services.

FacilityForce's professional services team is made up of project managers experienced in all aspects of facilities management. Leveraging industry best practices, we work with your organization to streamline and improve all aspects of your business processes in harmony with the design intent of our software.

You're Part of the Family

We believe in treating customers like family, including values like commitment to our relationship, being here for you (stability), respect for your needs and goals, appreciation for our relationship, and a promise to resolve conflict fairly. Although we do this in our everyday course of business, one of the best ways to immerse yourself in the family feel is to join us at an annual Users Conference, where we get the chance to spend some quality time with customers face-to-face.

Collaborative Product Development

We don't just develop software in a back room and 'hope' that it meets your needs. Instead, we engage and work collaboratively with our customer base to enhance and develop new software solutions that solve real-world problems. We routinely create Customer Advisory Boards (CABs) and Special Interest Groups (SIGs) to design and validate software enhancements and new product development before we bring it to market, which ensures the need and value of our products to customers.

Testimonials

We have turned inefficient and outdated government processes spread across loose excel files, on multiple staff computers, into a reliable centralized location with data viewable by all of our executives at any time.

Thomas Miller - Chief Real Estate Officer

We now have one place to see a complete picture of all our properties' and assets' true cost burdens.

Tim Corbett - Chief Deputy Director

FacilityForce's AssetSync has enabled us to institute a very streamlined process. Our field techs love it and it's saved us a significant amount of time and money.

FacilityForce Custom Solutions

What are FacilityForce Custom Solutions?