FacilityForce Consulting Services

What are FacilityForce Consulting Services?

Bridge the gap between your business and your technology solutions with strategic consulting services from FacilityForce. Whether you're a prospective customer looking for a new solutions, or an existing customer that wants to maximize the return on your investment in FacilityForce, we offer a full range of advisory services to help.

For prospective customers, our solution engineering and professional services teams work together to scope your needs as completely as possible. With additional paid services, we can go even further with strategic consulting, business process assessment, solution fit-gap analysis, preparedness consulting, change management, complex multi-vendor project management, and more. We invite you to contact us today to discuss your situation and how we can help.

For existing customers, although ongoing support from customer care will keep things running smoothly, it's a good idea every once in a while to step back and look at the bigger picture. Maybe your organization's mission and/or priorities have changed? Maybe there are ways of further streamlining your processes? Maybe there's new technology you can be taking advantage of? You don't know what you don't know, which is why we offer consulting services to perform a health check, do performance benchmarking, maturity modeling, and more.

Regardless of the challenges you face, we love to solve problems, so give us a call – let's talk.

Set the Stage
for Success

Solution Fit-Gap
Analysis

Adopt
Best Practices

Ensure
Executive Buy-In

Identify Areas
to Improve

Risk
Mitigation

Formulate
Strategy & Goals

Focused on Achieving Your Goals

Success-Focused Process

Our Consulting Services are a key element in our process approach to delivering professional services with customer success at the center of it all. Our various teams (including sales, service, technical services, custom development, customer care and account services) all work with your customer success manager who serves as a consistent contact and advocate for your success throughout the process.

Invested in Your Success

We believe that our success as a software company depends entirely on your success with our software solutions. As such, we have a vested interest in helping you achieve your strategic and business goals. Our professional services can help ensure long-term success for both of us, by ensuring a solution fit to your business needs, driving user acceptance and adoption, and keeping it all running smoothly with technical and support services.

FacilityForce's professional services team is made up of project managers experienced in all aspects of facilities management. Leveraging industry best practices, we work with your organization to streamline and improve all aspects of your business processes in harmony with the design intent of our software.

You're Part of the Family

We believe in treating customers like family, including values like commitment to our relationship, being here for you (stability), respect for your needs and goals, appreciation for our relationship, and a promise to resolve conflict fairly. Although we do this in our everyday course of business, one of the best ways to immerse yourself in the family feel is to join us at an annual Users Conference, where we get the chance to spend some quality time with customers face-to-face.

Collaborative Product Development

We don't just develop software in a back room and 'hope' that it meets your needs. Instead, we engage and work collaboratively with our customer base to enhance and develop new software solutions that solve real-world problems. We routinely create Customer Advisory Boards (CABs) and Special Interest Groups (SIGs) to design and validate software enhancements and new product development before we bring it to market, which ensures the need and value of our products to customers.

Testimonials

We have turned inefficient and outdated government processes spread across loose excel files, on multiple staff computers, into a reliable centralized location with data viewable by all of our executives at any time.

Thomas Miller - Chief Real Estate Officer

We now have one place to see a complete picture of all our properties' and assets' true cost burdens.

Tim Corbett - Chief Deputy Director

FacilityForce's AssetSync has enabled us to institute a very streamlined process. Our field techs love it and it's saved us a significant amount of time and money.

FacilityForce Consulting Services

What are FacilityForce Consulting Services?